If you received the wrong items or the items you received are defective, please send an email to info@ emikos .nl to discuss this further.
If you are not satisfied with the goods received, you can return them to us within 30 days of receipt, provided they are in their original and resalable condition.
Once returned, you are entitled to a full refund, which does not include return shipping costs. We cannot refund or exchange items that appear to have been used, opened, or that are not in their original condition.
Return to request
Enclose your goods and send them back to the following address:
Return Conditions and Guidelines:
Easy returns in three simple steps:
Step 1: Request the return form via the contact form below. Provide your order number, e-mail address and reason for return.
Step 2: Send your order
Send the items together with the completed return form to the address at
the return form. Make sure you provide the package with a Track and Trace code.
As a broadcaster you are responsible and we do not want any misunderstandings
to arise.
Step 3: Receive the purchase amount in your bank account
If we have received the package, we will ensure that the purchase amount
back to your bank account within five working days.
CONTACT US
Do you have questions about your return? Do you want to lose something? We are happy to help you! We can be reached through the following channels:
