Do you have a Shop item found that you really need? Nice!
Now select a color and/or size and click ' add to cart ' .
Of course you can continue shopping, you can always go back to your shopping cart by clicking the ' cart icon ' clicking on the top right.
NB: if items are in your shopping cart, this does not mean that they are reserved.
Are you shopping out? Then it's time to complete your order. Click on it ' cart icon ' top right to your shop items. In the next screen you can adjust the numbers if necessary. Then click the button ' Proceed to checkout ' . Now you land on the check-out page. Here you can easily enter all your details on one page.
NB: After you have completed your order, you can no longer change it, because your order will be processed immediately treatment is taken so that you can receive it as soon as possible.
* Shipping costs to return your item must be paid by yourself.
Yes, we ship all your items with Track & Trace. You can order your order via the order status page, you will receive the link via an e-mail as soon as your order has been shipped.
It can sometimes take a while before the Track & Trace status is available.
Shop strives for a fast delivery of the products. When you place an order on working days before 3 p.m., we aim to receive your order the same day to be processed. We ship many of our items directly through our suppliers. As a result, the average delivery time is 10 - 15 working days.
If your package cannot be delivered, it will be waiting for you for 7 days at a PostNL location (Bpost for Belgian orders). You will also receive a notification from the driver, which also states the pick-up location. After these 7 days, PostNL will return the shipment to our warehouse.
It is the customer's responsibility to ensure that the shipping address provided is correct. We do our best to expedite processing and shipping so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
We are not responsible for lost or stolen packages. Should it be the case that your Track & Trace indicates that your package has been delivered to your address - but you have not received your order - please report this to us, an investigation will be started by PostNL 14 days after the indicated delivery date, we will keep you informed informed about this until the end of the investigation.
Questions about your order
Do you have questions about your order? Then take a look at the Frequently Asked Questions page. If your question is not listed, feel free to ask Contact with us.